Privacy Policy
Effective date: 2026-02-15
1) Who we are
MapleStep Academy provides an educational course about saving, budgeting, and investing basics for beginners in Canada. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website or contact support.
Business contact: MapleStep Academy, 120 Adelaide St W, Suite 2500, Toronto, ON M5H 1T1, Canada. Email: [email protected]. Phone: +1 (416) 555-0192.
2) What information we collect
We collect information in the following ways:
- Information you provide: name, email address, phone number (optional), and message content when you use our contact forms or email support.
- Basic technical information: device and browser information, approximate location (such as city-level), and pages you visited, if optional analytics are enabled.
- Cookie preference: whether you accepted or rejected optional analytics cookies.
We do not ask for sensitive identifiers such as Social Insurance Numbers, banking passwords, or full payment card details through our contact forms.
3) How we use information
We use personal information to:
- Respond to course access, billing, receipt, and technical support requests.
- Send requested information such as a course overview email if you submit the form on the Home page.
- Maintain site security, prevent abuse, and troubleshoot issues.
- Improve content and usability using aggregated analytics if you accept optional cookies.
4) Cookies and similar technologies
We use essential cookies or local storage that help the site function, such as remembering your cookie preference and supporting the mobile menu experience. If you accept optional analytics cookies, we may use aggregated, non-identifying measurements to understand how pages are used.
You can accept or reject optional cookies using the cookie panel. You can also clear your browser storage to remove prior choices.
5) Sharing and disclosure
We do not sell your personal information. We may share information in limited circumstances:
- Service providers that support website operations and communications (for example, email delivery). They are required to protect the information and use it only for providing services to us.
- Legal requirements if we must comply with applicable laws, court orders, or lawful requests.
- Business changes if we are involved in a merger, acquisition, or asset sale, subject to appropriate confidentiality protections.
6) Retention
We keep personal information only as long as needed for the purposes described in this policy, including responding to requests, maintaining records related to billing inquiries, and meeting legal or regulatory obligations.
7) Safeguards
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8) Your rights and choices (Canada)
Depending on where you live in Canada and applicable privacy laws, you may have rights to request access to personal information we hold about you, request corrections, or withdraw consent for certain uses. You can also ask questions about how your information is handled.
To make a request, email [email protected]. We may need to verify your identity before fulfilling certain requests.
9) Children
This website is intended for general audiences and adult learners. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information, contact us and we will take appropriate steps.
10) Updates to this policy
We may update this Privacy Policy from time to time. If we make changes, we will update the effective date at the top of this page. Continued use of the website after updates means you accept the revised policy.